Last Updated: August 1, 2025

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1. Introduction
This Privacy Policy explains how CityGate Hospitality LLC ("CityGate," "we," "us," or "our"), located at 2020 Calamos Court, Naperville, IL 60653, United States, collects, uses, and protects your personal information when you visit our website (the "Site" or "Services").

By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our Services.

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2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.

Information you provide to us:

Contact Form Data: When you use our contact form, we collect information you enter, which typically includes your name, email address, phone number, and any message or inquiry you submit.

Information automatically collected:

Log and Usage Data: Our servers automatically collect certain information when you access or use our Services. This may include your IP address, device information, browser type and settings, operating system, language preferences, referring URLs, device name, country, and information about how you use our Services (e.g., time spent on pages, pages viewed, search terms). This information is primarily for maintaining the security and operation of our Services, and for internal analytics and reporting.

Cookies and Similar Technologies: Like many websites, we use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. These are small data files placed on your device or computer that often include an anonymous unique identifier. They help us understand how you use our site, improve your Browse experience, and analyze trends. For more specific information about how we use these technologies and how you can refuse certain cookies, please see our Cookie Policy (if you choose to create one, otherwise integrate cookie details here).

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3. How We Use Your Information
We use the information we collect or receive for the following purposes:

To Respond to Inquiries: To respond to your questions, comments, and requests submitted through our contact form.

To Send Administrative Information: Such as updates to our terms, conditions, and policies.

For Analytics and Website Improvement: To understand how our Services are used, analyze trends, and improve the functionality and content of our website. This includes monitoring and analyzing usage trends to improve your user experience and for internal business purposes.

To Protect Our Services: As part of our efforts to keep our Services safe and secure (e.g., for fraud monitoring and prevention).

To Enforce Our Terms, Conditions, and Policies: For business purposes, to comply with legal and regulatory requirements, or in connection with our contract.

To Comply with Legal Obligations: To comply with applicable laws and regulations, such as responding to a subpoena or other legal request.

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4. How We Share Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may share or disclose your personal information in the following situations:

Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., email hosting providers, website analytics services).

Associated Businesses and Services: As CityGate Hospitality promotes associated businesses and services, we may share your inquiry details with the relevant associated entity if your request pertains directly to their offerings. We will only share the necessary information to address your inquiry.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Compliance and Safety: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process (e.g., in response to a subpoena or court order). We may also disclose your information if we believe it's necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

With Your Consent: We may disclose your personal information for any other purpose with your consent.

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5. How We Protect Your Information
We have implemented reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

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6. Your Privacy Rights
You have certain rights regarding your personal information, depending on your location and applicable data protection laws. These may include:

Right to Access: You may request access to the personal information we hold about you.

Right to Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Deletion: In certain circumstances, you may request that we delete your personal information.

Right to Object to Processing: You may object to the processing of your personal information in certain situations.

To exercise these rights, please contact us at info@citygatehospitality.com. We will respond to your request in accordance with applicable data protection laws.

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7. Do Not Track Features
Some web browsers and mobile operating systems include a "Do Not Track" (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online Browse activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

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9. Contact Us
If you have questions or comments about this Privacy Policy, you may email us at info@citygatehospitality.com or contact us by mail at:

CityGate Hospitality LLC
2020 Calamos Court
Naperville, IL 60653
United States